Prepare to install and configure a Cisco Unified Communications Manager (CUCM) solution in a single site in this course, focusing primarily on CUCM Release 6.x/7.x, the call routing and signaling component for the Cisco Unified Communications solution.

In lab activities, you will perform post-installation tasks, configure CUCM, implement Media Gateway Control Protocol (MGCP) gateways, and build dial plans to place on-net and off-net phone calls. You will also implement media resources, Lightweight Directory Access Protocol (LDAP) integration, voice mail integration, and numerous user telephone features.

• Course Outline
   
  1. Course Introduction
  2. Cisco Unified Communications Manager (CUCM)
  • CUCM Architecture
  • CUCM Deployment and Redundancy Options
  • Installing and Upgrading CUCM
  3. Administration of CUCM
  • CUCM Administration Options
  • Managing Services and Initial Configuration of CUCM
  • Managing User Accounts in CUCM
  4. Single-Site On-Net Calling
  • Endpoints in CUCM
  • Configuring Cisco Catalyst Switches for Endpoints
  • Implementing and Hardening IP Phones
  5. Single-Site Off-Net Calling
  • Implementing MGCP Gateways in CUCM
  • Configuring CUCM Call Routing Components
  • Implementing CUCM Digit Manipulation
  • Implementing Calling Privileges and Restrictions
  • Implementing Call Coverage
  6. Implementation of Media Resources, Features, and Applications
  • Implementing Media Resources
  • Configuring CUCM User Features
  • Configuring Cisco Unified Presence-Enabled Speed Dials and Lists
  • Configuring CUCM with Voice Mail Systems
  • Implementing Cisco Unified Video Advantage