1. Introduction to Network Management Using CiscoWorks LMS

• Defining Network Management
• Exploring the Network Management Process
• Examining the CiscoWorks LMS Applications

2. Jump-Start CiscoWorks

• Logging into CiscoWorks LMS
• Configuring CiscoWorks User Security
• Implementing a Server Setup Workflow Using CiscoWorks Assistant
• Managing the DCR
• Configuring User-Defined Groups

3. CiscoWorks Campus Manager

• Managing Network Devices Using CiscoWorks Campus Manager
• Logging Changes to CiscoWorks Campus Manager
• Documenting Network Connectivity Using CiscoWorks Campus Manager
• Deploying Updates Using CiscoWorks Campus ManagerDocumenting End Users and IP Phones Using User Tracking
  Discovering Network Pathways Using Path Analysis

4. CiscoWorks Resource Manager Essentials

• Managing Network Devices Using CiscoWorks RME
• Logging Changes to the Device Inventory
• Documenting the Device Inventory
• Logging Changes to the Configuration Archive
• Deploying Configuration Updates
• Managing Device Software Images
• Logging Changes and Managing Faults with Syslog

5. Internetwork Performance Monitor

• Monitoring Network Performance Using IPM
• Configuring IPM
• Monitoring Response Time Using IPM

6. CiscoWorks Device Fault Manager

• Managing Faults Using CiscoWorks DFM
• Configuring CiscoWorks DFM for Use with Devices
• Detecting and Analyzing Faults with CiscoWorks DFM

7. Device Troubleshooting

• Troubleshooting a Device Using CiscoWorks Applications
• Monitoring Device Performance Using CiscoView
• Deploying Device Updates Using CiscoView
• Troubleshooting with CiscoWorks Device Center
• Implementing Workflows with CiscoWorks Assistant

8. CiscoWorks System Administration

• Deploying CiscoWorks
• Performing CiscoWorks Administration Tasks
• Modifying Server Settings Using CiscoWorks LMS Setup Center
• Managing the CiscoWorks LMS Portal